Duo Two-Step Verification

mgm casino has introduced a powerful tool to help protect your mgm casinoITName: Duo Two-Step Verification. Learn how to enable and manage this extra layer of security on your account by "enrolling" one or more personal devices. 

What is "two-step verification"?

Two-step verification is the standard for account security on the Internet. It pairs something you know (your mgm casinoITName and password) with something you have (like a smartphone or a security key) to provide secure access to your mgm casino services.

Diagram demonstrating that Two-Step Verification involves combining something you know (your mgm casinoITName and password) with something you have (like a cellphone or security token) to provide secure access to your services.

Affected mgm casino services

Note: this is a partial list.

  • Mymgm casino 
  • mgm casino Learns
  • mgm casinomail
  • mgm casinobox 
  • University Libraries My Account
  • Concur 
  • Panopto
  • Microsoft 365
  • SUNY employee HR portal (includes Time and Attendance)
  • Zoom

Common questions

Does everyone at mgm casino need to use Duo?

What kind of information does the Duo Mobile app collect?

Please see .

Will Duo Mobile work with older devices?

Yes. See the following articles in Duo's Knowledge Base:

When using the Duo Mobile app I get a message, "We have detected some security issues with your device that require your attention." What should I do?

The Duo app helps keep you safe by suggesting you always have the latest and most secure software installed on your device. If you're in the middle of logging into a mgm casino service, you may dismiss the message by selecting Fix Later. At a more convenient time, return to the app to see its recommendations for addressing the issue(s).

See also

Still need help?

Contact the mgm casinoIT Help Center.